Terms and Conditions – Belinda Talbot Sports Massage
These are the terms of business on which Belinda Talbot Sports Massage (“we”, “us” or “our”) provides a sports massage service to you. Please make sure that you have read and fully understand these terms and conditions before you book a treatment with us.
Appointment booking and cancellation
We will provide you with either a text message / Facebook message / instagram message for confirmation of the time and date of your sports massage appointment.
You can cancel or reschedule your appointment provided you do this not less than 5 hours before the time of your appointment. We reserve the right to charge a minimum fee equivalent to the cost of the treatment (£30, £35 or £40) for failing to attend your appointment, and not notifying us of your intention not to attend.
A late attendance for an appointment will result in a shorter appointment time being offered, or the appointment being rescheduled for another time and date.
Payments and pre paid courses of treatment
You must pay for treatments in full on the day of that treatment, or online via paypal in advance when you make an appointment booking, if you have purchased a course of treatments by paying in advance, then you must still give 5 hours notice to cancel an appointment and we reserve the right to deduct a treatment from the pre paid package that you purchased if you do not give 5 hours notice to cancel the individual appointment.
Suitability of sports massage treatment with us
The process of a sports massage will be discussed on your first appointment along with a medical to confirm eligibility of treatment.
It is normal for you to feel some muscle soreness, aching and bruising as a result of deep manipulative therapy to the soft tissues (skin, muscles, tendons and ligaments) and this will pass as part of the recovery process.
We will always be honest and open with you if it is not appropriate for you to have a sports massage treatment.
We will not be liable for any financial loss or loss of personal possessions, as a result of, or in connection with the provision of services to you. We will not be liable for any damage that may be caused as a result of your failure to disclose medical details that may, for example, make treatment inappropriate.
We will not be liable for any muscle soreness, bruising and discolouration of the skin, following a sports massage treatment, as this is quite normal (see previous section-suitability).